GlowLabs – DTC Skincare Launch (Shopify)

Platforms

Shopify (Store), Klaviyo (Email/SMS), TikTok/Instagram (Ads), Gorgias (Support)

Service

DTC Strategy, Shopify Development, Funnel Design, Ad Creative, CRM Automation, Influencer Program

Project Timeline

12 Months (Brand Identity → Store Build → Pre-Launch Hype → Scale → Retention Optimization)

Increased in ROI revenue

→ $1.2M Annual Recurring Revenue (ARR)
→ 32% repeat purchase rate
→ $2.80 ROAS on paid ads
→ 4.6/5 Trustpilot rating

We launched GlowLabs — a vegan skincare brand — from 0 to $100K/month in 90 days. Built a high-converting Shopify store with quiz-based product recommendations (“Find Your Perfect Routine”). Subscription model with flexible cadence (30/60/90-day deliveries). Post-purchase SMS flow: unboxing video → review request → referral offer. UGC gallery powered by Yotpo. Retargeting ads showed cart abandoners their selected products. Klaviyo flows: welcome series, replenishment reminders, VIP tiers.

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